Accessibility Statement for Lambeth Man with Van

We at Lambeth Man with Van are committed to making our services accessible to everyone across the Lambeth area. This Accessibility Statement describes how our local man with van and removal van services work to meet the needs of users with disabilities. We aim to provide clear information about our approach to inclusive digital access and real-world assistance with moves and deliveries within the Lambeth borough and nearby neighbourhoods.

Our digital presence is designed with the Web Content Accessibility Guidelines (WCAG) 2.1 AA in mind. We use semantic markup, consistent heading structure, and accessible form controls to improve usability for all. Key technical measures include:

• Compatibility with modern browsers and assistive technologies;
• Readable content, including logical headings and lists for easier scanning;
• Colour contrast and legible type to support users with visual impairments.

We support screen-reader users by applying ARIA where appropriate, ensuring that navigation elements and interactive controls expose meaningful names and roles. Our pages include skip links, descriptive link text, and landmarks to help screen-reader users move quickly to key sections such as booking details, service descriptions, and accessibility information. We also ensure images and icons have clear alternative text so the Man with Van Lambeth content remains useful when presented non-visually.

We prioritise keyboard navigation across the whole customer journey. All interactive elements can be reached and operated by keyboard alone: focus order follows a logical reading sequence, visible focus indicators are maintained, and modal dialogs trap focus appropriately. For complex controls such as booking forms and date pickers, we provide accessible labels and instructions, along with error identification that is announced to assistive technologies.

Our commitment continues offline: when arranging local moves or using our Lambeth removal van services, staff training emphasises clear communication, respect for personal access needs, and assistance with loading or unloading where agreed in advance. We regularly review vehicle loading procedures, site access arrangements, and customer communications to reduce barriers for people with mobility, sensory, or cognitive impairments.

We carry out ongoing testing and improvements. This includes periodic automated scans, manual keyboard and screen-reader testing, and user-centred reviews to check WCAG 2.1 AA conformance. We also monitor third-party integrations and maps to reduce access gaps and will document instances where content or tools are outside our direct control.